Opening an account:
Orner Associates, Inc., parent of Orner Medical Supply, will offer credit terms to qualified accounts. To apply for an account, we require the following:
- One bank and three vendor references.
- Bill-to and ship-to addresses.
- Sales tax exemption certificate, if applicable.
- Contact information for your Purchasing and Accounts Payable departments, including an email address for invoicing.
If approved, standard payment terms are Net 30 Days, payable by check or ACH.
Please see our Shipping & Handling policy here.
Please see our Return policy here.
All orders require a Purchase Order. Freight charges are the responsibility of the buyer. Standard shipping terms are “Pre-pay & Add”. If your policy is to have freight charged to your account, please include your carrier and account number on your Purchase Order.
Purchase orders can be placed by any of the following methods:
- E-mail: [email protected]
- Fax: 866-228-9661
- Telephone: 917-341-7900
Many of our items are in-stock and ready to ship same day or next day. As a general rule, we have a 12PM EST cut-off for same day shipments. Orders received after 12PM will ship next day. Items not in stock will ship as soon as they become available.
All orders will receive an e-mail acknowledgement when the order has been processed. Any product price discrepancies will be stated in this acknowledgement. If any items are not immediately available, back-order information will be included in the acknowledgement. Back-ordered items may be cancellable prior to shipment, depending on each manufacturer’s specific policies.